Resources in the right place

Our ERP system brings all of our processes together. It allows us to carry out detailed resource and data management and reporting, implement intelligent workflows, and quickly and efficiently organise your projects.

How does the Diction TMS work?

Our TMS is an enterprise resource planning (ERP) system. All the data sent to us via the portal and connector are automatically uploaded to the TMS to be forwarded to the right recipient.

This allows us to streamline workflows and organise your projects more quickly and efficiently. The TMS also allows us to continuously improve our certified quality management system.

  • The Diction TMS effortlessly organises all job streams that are necessary to process your text.
  • It selects the ideal resources for your job stream from our pool of experts based on language region, specialist area, text type and much more.
  • It processes projects sent via the Diction portal, DAM, PIM and CM systems.
  • Even jobs we receive via more traditional channels (phone and e-mail) trigger automatic resource management and job streams in TMS.

The TMS is part of our quality management system

Our quality management is certified in accordance with the ISO 9001 standard. We also use our ERP system, the Diction TMS, to streamline all of our processes, guaranteeing consistently high quality through the optimal use of resources. The TMS is at the heart of our quality management system.

Precise and punctual – even for express jobs
The Diction team are not only highly competent and very friendly, they also consistently meet both our deadlines and our expectations when it comes to producing texts of the highest quality. Whether we let them know about the project well in advance or at the last minute, proofreading jobs and translations are always carried out to our utmost satisfaction – and are of a consistently high quality even when deadlines are tight. The Diction team are always there when we need them, which makes our work so much easier – we are really grateful for their support.

Piette Ruhstaller
Cornèr Bank AG,

We recommend Diction
Diction has provided language services for us since 2016. They translated and took care of the final editing for our website in the Drupal CMS, helped us put together our corporate language book, and worked on our annual progress report. Diction has precisely the right expertise to excel where the worlds of science, public administration, the economy and politics meet. We can definitely recommend Diction without hesitation.

Raymond Cron
Switzerland Innovation